According to a study by Wichita State University and Embry Riddle Aeronautical University on mishandled baggage, consumer complaints, on time performance and involuntary denied boarding’s, Delta surprisingly stood on top among all the other airline carriers in US. The top spot attained by Delta Airlines in Airline Quality Rating (AQR), opened an opportunity for them to boast off their position as the leader of the Airline Industry in performance and customer satisfaction.
The issued statement, in a joint project from researchers of Wichita State University and Embry Riddle Aeronautical University, was through annual study of all the aspects of all the top airlines of US. The researchers said that the AQR is the most comprehensive study of performance and quality of these airlines. Additionally the customer satisfaction and their ratings do play an important role and it is one of the important factors in the ranking of these airlines.
After lots of struggle, bankruptcy and finally merging with Northwest Airlines in past few decades, Delta has been continuously growing and improving and finally gets recognition and becomes steady arriving at the top spot. In the whole year 2019 Delta turns out to be the only Airlines to improve its rating in each and every aspect studied by AQR, disappointingly in 2018 Delta finished 0.0005 percentage points away from the top placed Airline.
Apart from the top place allotted by AQR Delta also managed to achieve the top spot in number of other recent Accolades, including The Point’s Guy 2019 list of best and worst US airlines, FlightGlobal’s Most On-Time Airline and Best U.S. Airlines by Wall Street Journal. Delta’s Chief Operating Officer said “Today’s recognition is something really special for Delta and speaks to the tireless efforts of our more than 80,000 employees to take care of and serve our customers.”
It is obvious knowing this, from now onwards the other major competitor airlines will definitely take serious steps towards improving their overall performance and do look towards their customer satisfaction more than anything else. Although the way Delta has risen from the depth it’s a joyous moment for all the members relating to Delta Airlines Customer Service and also the customers who prefer to fly with Delta than any other Airlines. However Delta will have to continuously improve its standards and try its level best to satisfy as many customers as possible through their performance, in order to maintain the top spot among most of the competitor airlines. For others it has become a tougher journey arriving at the top but who knows about the future, what is going to happen next?
Well whatever is about to happen next no one knows but it’s for sure that you won’t get a second chance to book a Delta Airlines ticket at 30% discount. We at Delta Airlines Phone Number surprisingly give our customers a chance to grab amazing offers and huge discounts on their bookings. For that you can either visit our website Delta Airlines Phone Number or can dial our Toll-Free number +1 844 550 9333. Apart from that we also provide premium services like no cost ticket cancellations, live flight status instantly, information on baggage policy and many more.
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